Richard has blogged about working with Doteveryone and Resolver to prototype the ‘Online Resolution Service’. The Online Resolution Service is part of Doteveryone’s better redress work on how the public should be able to seek redress in the digital age. The prototype comes on the back of the UK government’s proposals around how to manage online harms.
Today we are publishing a report into Universal Credit. It aims to do two things: provide a description of Universal Credit as a digital welfare system and make recommendations for its future development.